FAQ's
Mobile Car Detailing FAQs
Welcome to our Mobile Car Detailing FAQs. Here you'll find answers to common questions about our fully mobile service, interior deep cleaning, carpet shampooing, thermal fogging, pricing and detailing packages.
If you can't find the answer you're looking for, simply get in touch and we'll be happy to help.
Booking & Mobile Service
Do I need to bring my vehicle to you?
No. Das Detail is fully mobile. We bring the equipment, expertise and products directly to your home or workplace.
What do you need on the day?
We require access to a standard outdoor water supply and electrical socket. We carry extension leads and hoses to comfortably reach your vehicle.
Do I need a driveway?
Not necessarily. We simply need a safe area to work with enough space around the vehicle and access to water and electricity.
Can you work at my workplace?
In many cases, yes. As long as we have permission from the landowner and access to water and electricity, workplace appointments can often be arranged.
Do I need to be present during the detail?
No. As long as we have access to the vehicle and required utilities, you're free to get on with your day.
What happens if it rains?
Interior work is usually unaffected. Exterior services may need to be rescheduled if weather conditions prevent us achieving the standard we expect.
Which areas do you cover?
We regularly cover Cambridgeshire, West Suffolk and South Lincolnshire. If you're unsure whether we cover your area, simply get in touch.
Loyalty Programme & Maintenance
Do you offer a loyalty programme?
Yes. Customers who maintain their vehicle regularly with Das Detail can qualify for discounted maintenance appointments.
How does the maintenance programme work?
Following an initial recovery detail, we can agree a maintenance schedule to keep the vehicle in excellent condition throughout the year.
How much can I save?
Maintenance customers can save up to 30% compared to repeatedly booking full recovery details.
Is there a time limit?
Yes. Maintenance discounts apply when vehicles are rebooked within the agreed maintenance period. Vehicles that fall outside the programme may require a full reset detail before maintenance pricing can resume.
Pricing, Quotes & Payment
How much does a detail cost?
Pricing depends on vehicle size, condition and the package selected. Our Prices & Services page provides guide pricing, but photographs help us provide the most accurate quotation.
How do I get an accurate quote?
Send us photographs of the vehicle, including any areas of concern. This allows us to assess the condition and recommend the most suitable package.
Are your prices fixed?
Guide prices are shown on our website. Heavily soiled vehicles, excessive pet hair, staining or specialist requirements may require additional time and therefore a revised quotation.
When do I pay?
Payment is due immediately upon completion before we leave site.
What payment methods do you accept?
We accept cash and card payments.
Are you insured?
Yes. Das Detail is fully insured for public liability and vehicle treatment risks.
Trust & Peace Of Mind
Why choose a professional detailer instead of a hand car wash?
Professional detailing focuses on vehicle preservation, safe cleaning methods and long-term condition. We use premium products, dedicated equipment and significantly more time than a standard wash service.
Will detailing increase my vehicle's value?
Regular detailing helps maintain presentation, reduces deterioration and can improve buyer perception when selling or returning a vehicle.
Can you prepare a vehicle for sale?
Yes. Our recovery and presentation services are ideal for private sales, dealer part-exchanges and lease returns.
What happens at the end of the detail?
We walk around the vehicle with every customer before completion to ensure they are satisfied with the work carried out.
Interior Cleaning, Extraction & Odour Removal
Will extraction remove every stain?
Not always. Extraction cleaning provides significant improvement in hygiene and appearance, but results depend on the type of stain, age and condition of the material.
Do you clean heavily soiled vehicles?
Yes. Interior recovery is one of our specialist services. We regularly deal with heavily neglected vehicles, embedded dirt and contamination.
Do you remove pet hair?
Yes. Pet hair removal is available, although heavily embedded hair may require additional time.
Can you remove cigarette smoke smells?
In many cases, yes. Our thermal fogging treatment is designed to help eliminate lingering smoke odours and other unpleasant smells throughout the vehicle cabin.
What is thermal fogging?
Thermal fogging creates an ultra-fine vapour that reaches areas traditional cleaning cannot access, including ventilation systems, fabrics and hidden interior spaces. It is particularly effective when paired with deep interior cleaning.
Can you remove food, pet or general odours?
Yes. Deep cleaning combined with thermal fogging can significantly reduce or eliminate many common vehicle odours.
Will my seats be wet after extraction cleaning?
Seats may feel slightly damp immediately after cleaning but are normally dry within a few hours depending on temperature and ventilation.
Packages & Services
What is the difference between Precision Lite and Precision?
Precision Lite is designed as a thorough refresh and maintenance detail.
Precision is a deeper recovery service that includes additional cleaning stages, decontamination processes and a greater level of interior and exterior refinement.
What is Precision Showroom?
Precision Showroom is our most comprehensive package. It is designed for vehicles requiring the highest level of presentation and includes extensive interior recovery, extraction cleaning and premium finishing stages.
Do you offer interior-only services?
Yes. Interior deep cleaning and recovery services can be booked separately.
Do you offer exterior-only services?
Yes. Exterior detailing services are available where suitable.
How long does a detail take?
Precision Lite typically takes 2-3 hours.
Precision typically takes 5-6 hours.
Precision Showroom typically takes 8-10+ hours depending on vehicle size and condition.
Get in touch
You can reach us directly on 07474 591 440, or request a booking using the contact form. Please ensure your email address is entered accurately - without it, we will be be unable to respond to your enquiry.
Alternatively, connect with us via Facebook, Instagram, LinkedIn, email, or WhatsApp.